Community Forum

Power Outage Credit

grndog125
New Poster

Power Outage Credit

Unable to connect with live agent to receive credit from a power outage.  Any sugguestions on how to reach a "live agent" to resolve this issue?  Customer Service has been subpar on this issue.

ComcastGina
Official Employee

Re: Power Outage Credit

Hey @grndog125 thanks for your patience and for reaching out! 

 

Please click on my handle (ComcastGina) and "Send a message" with your name and service address, and let us know how long you were without services so we can get the appropriate credit applied.


I am an Official Comcast Employee.
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