grndog125's profile

New Poster

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1 Message

Wednesday, January 20th, 2021 12:00 PM

Closed

Power Outage Credit

Unable to connect with live agent to receive credit from a power outage.  Any sugguestions on how to reach a "live agent" to resolve this issue?  Customer Service has been subpar on this issue.

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Official Employee

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800 Messages

4 years ago

Hey @grndog125 thanks for your patience and for reaching out! 

 

Please click on my handle (ComcastGina) and "Send a message" with your name and service address, and let us know how long you were without services so we can get the appropriate credit applied.

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