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Possible scam caller?

New Poster

Possible scam caller?

I had someone who claimed they were from Comcast Xfinity and offered to upgrade to faster internet speed for $10. Something felt off about this. So, I wonder if it was scammer?


The phone number this person called from is <Edited>.

Official Employee

Re: Possible scam caller?

Hello, @collectivelove. Welcome to the Xfinity forums! I can definitely understand how concerning it would be to receive an unsolicited call offering a promotional rate, but I'd be more than happy to look into this for you. Please send me a private message with your first and last name, as well as your service address so I can assist you further.

To send a private message, click my name "ComcastPeter", then click "send a message".

I am an Official Comcast Employee.
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