Community Forum

Possible scam caller?

collectivelove
New Poster

Possible scam caller?

I had someone who claimed they were from Comcast Xfinity and offered to upgrade to faster internet speed for $10. Something felt off about this. So, I wonder if it was scammer?

 

The phone number this person called from is <Edited>.

ComcastPeter
Official Employee

Re: Possible scam caller?

Hello, @collectivelove. Welcome to the Xfinity forums! I can definitely understand how concerning it would be to receive an unsolicited call offering a promotional rate, but I'd be more than happy to look into this for you. Please send me a private message with your first and last name, as well as your service address so I can assist you further.

To send a private message, click my name "ComcastPeter", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!