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Please help outages no network

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Please help outages no network

How ca I get credit for service outage during the Texas winter storm on 2/15/21 and 2/16/21
Official Employee

Re: Please help outages no network

Greetings, @Evelynzavala1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were having issues with your services for those days. I couldn't begin the imagine how those storms were! I would like to assist you with a credit. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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