Thank you for visiting the forums! Sorry to hear about your issues.
I've asked an employee to assist you. You should expect a reply in this thread.
Hi, clint3. Thanks for posting. I totally understand wanting to get this line situation cleared up, especially considering you're wanting to start landscaping. Let me help you get this taken care of! Please send me a PM with your first and last name.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
We will go from there. Thanks! Talk soon.
@clint3 We appreciate your patience and I have responded to that PM you've sent us. I would be more than happy to continue assisting you there.