Hello @sea2820, thanks for reaching out to our Digital Care Team through our Forums page. We are so happy you reached out about this line needing to be buried. I would be more than happy to assist you with submitting a request to get someone out to take care of this as soon as possible.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".