New Poster
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1 Message
Please bury my cable
Hello. One of my neighbors had xfinity installed but they had to run a temporary drop through my yard to hook them up. It has been several months and no one has come to bury it. Can you please help?
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XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hi wileylive. We appreciate you visiting and posting on the Xfinity Forums. I can help with submitting a ticket to our Drop Bury Team, so we can coordinate a crew out to bury that cable line. To get started, please send me a private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
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