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Please bury my cable line.

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Please bury my cable line.

Please help me with getting my orange cable line buried.  It's been sitting on top of my lawn for 2 months now.  On one within Customer Service can seem to help.  Thanks, Jason 

Official Employee

Re: Please bury my cable line.

Hello @Jason35, thanks for reaching out to our Digital Care Team through our Forums page! Our deepest apologies for the delay, as we are still pretty backed up due to COVID. We appreciate you being a customer with us and we definitely want to get this line buried for you as soon as possible. I would be more than happy to assist you with getting someone out to do so. 


Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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