Hi Officer866. We appreciate you visiting and posting on the Xfinity Forums. I can assist with researching your Drop Bury request and help get your Drop Bury moving along. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
I've been waiting since July 8th for the same thing. You keep sending people out to bury the line, saying it can't be done. Old lines are hanging so I know it's been done before.