Cancelled service before new period of performance do I pay the monthly charge? Cancelled September 11, 2020 before the new Period of Performance of September 15, 2020 through October 14, 2020. Do I pay the invoice at the end of the month? That invoice covers the 09/15/20 through 10/14/20 period.
I would love to help you out. The bill will adjust to how long you used the service within that last billing cycle after you made the change. We bill 1 month in advance which is why you are seeing that bill. There may be a small amount owed, but the bill should have adjusted by when I post this.
If not, please feel free to private message me so I can take a look at your bill.
Thanks for posting to our forums.
I cancelled before the new month started. The bill has not changed. The invoice is coming due (I cancelled before it started) and still have not seen the change.
Can you please private message me your full name? I can help look into it for you.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.