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Overhead Lines - Crossing over/ into property - need to be moved - Brookline, Massachusetts

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New Poster

Overhead Lines - Crossing over/ into property - need to be moved - Brookline, Massachusetts

We live in Brookline, Massachusetts. We have overhead cable lines going through the front of our yard. There are a few urgent issues:

1) There is no easement to do this

2) the lines are so low that they could cause harm to our property

3) They are also getting entangled in the trees directly on our property

 

Thank you in advance. We have seen other members being helped by @ComcastAmir via direct messages. Maybe someone can help us?

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Official Employee

Re: Overhead Lines - Crossing over/ into property - need to be moved - Brookline, Massachusetts

Hi @brooklineav

We appreciate you for using the Xfinity Forums to report the low hanging lines! My team and I can contact the local line techs in your area to come out and get this taken care of. To submit a request, I'll need to gather some details in a private message. Send me a private message by clicking on my name, "ComcastChe," and then click send a message. Please include your first and last name and service address. Chat with you soon! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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