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Overcharging

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Jp72
New Poster
‎10-08-2020 03:49 PM

Overcharging

I have been paying $10 every month for internet for several years now. It’s been 3 months that the price has been going up because of some equipment or something and I don’t understand what they’re overcharging me about. I need answers now. If someone could get back to me ASAP that would be great thank you.
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ComcastJoeTru
Official Employee
‎10-16-2020 11:58 AM

Re: Overcharging

Hello Jp72. Thanks for visiting and posting on our Forum. I can assist with reviewing your account and your billing details. Please send me a private message and include your full name and service address so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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