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Outside cable box tower broken

New Poster

Outside cable box tower broken

Someone drove over our cable box in front of house and snapped some wires. Need service ASAP due to kids school and working from home.
Official Employee

Re: Outside cable box tower broken

Hi there, @Dr_ums68,


I can help look into your drop regarding the wires. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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