New Poster
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1 Message
Outgae Credit?
Will there be a credit for lost service applied for the three days of no cable or internet services due to the recent winter storm?
New Poster
•
1 Message
Will there be a credit for lost service applied for the three days of no cable or internet services due to the recent winter storm?
CCAnna
Problem Solver
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874 Messages
4 years ago
Hi @kend, welcome to Xfinity Forums. I am sorry to hear about the ongoing troubles caused to your area because of the storm. I certainly hope you and your family are safe and warm. I would be happy to help with a credit adjustment for the time service was not provided.
Can you send me a private message with your full name and complete service address? To send a private message click my username "ComcastAnna" and select "Send Message" from the drop down on the right. I look forward to hearing from you!
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