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Hi @kend, welcome to Xfinity Forums. I am sorry to hear about the ongoing troubles caused to your area because of the storm. I certainly hope you and your family are safe and warm. I would be happy to help with a credit adjustment for the time service was not provided.
Can you send me a private message with your full name and complete service address? To send a private message click my username "ComcastAnna" and select "Send Message" from the drop down on the right. I look forward to hearing from you!
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
