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Outgae Credit?

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Outgae Credit?

Will there be a credit for lost service applied for the three days of no cable or internet services due to the recent winter storm?

Official Employee

Re: Outgae Credit?

Hi @kend, welcome to Xfinity Forums. I am sorry to hear about the ongoing troubles caused to your area because of the storm. I certainly hope you and your family are safe and warm. I would be happy to help with a credit adjustment for the time service was not provided.


Can you send me a private message with your full name and complete service address? To send a private message click my username "ComcastAnna" and select "Send Message" from the drop down on the right. I look forward to hearing from you! 

I am an Official Comcast Employee.
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