edge57's profile

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3 Messages

Tuesday, August 4th, 2020 1:00 PM

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Outage

I recently had outage, how do I go about receiving a credit on my bill?

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Gold Problem Solver

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26.5K Messages

5 years ago

You need to request it from customer service. If an employee doesn't reply to your message here, call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/.

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