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Hi, @McCollom2017! Thanks for reaching out to inquire about the credit for the service interruption. In certain regions, you can request a credit after the service interruption has ended. You will do this in the Xfinity Status Center on the My Account online if it's available to you. If you need further assistance, please send us a private message by clicking on my need and selecting "Send a Message"
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
