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Outage credit!!!

New Poster

Outage credit!!!

Thinking that we should get a credit for storm outages seeing that it will take a week to fix!
Official Employee

Re: Outage credit!!!

Hello @Gnote1111, thanks for reaching out to us on our Forums page. I'm sorry to hear about the service interruption you experienced and would love to further look into a credit for the downtime you experienced. Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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