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Outage Credit

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Outage Credit

I submitted for my services being out on Tuesday 2/16, but could not submit for credit for services that were out on 2/17. 

Official Employee

Re: Outage Credit

Hello, @Kevin_Ws6. Thanks for using our online option for your service adjustment. We appreciate your help with that. I am glad to look further into the days you were adjusted for and ensure we have that correct. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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