New Poster
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1 Message
Outage Credit
I was out of service from 2/15-2/17 due to the winter storm in Houston. Is there a way to get a service credit for this outage?
New Poster
•
1 Message
I was out of service from 2/15-2/17 due to the winter storm in Houston. Is there a way to get a service credit for this outage?
user_Kaitlan
Contributor
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317 Messages
4 years ago
Hello @caylee7 Thank you for reaching out to us here on the Forums! I'm sorry to hear about the storm affecting your area; I hope you and your family are staying safe and sound. I can absolutely look into a credit for the downtime because of the storm!
Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. You can send me a message by clicking on my name (ComcastKaitlan) and then selecting Message!
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