Going in to the 5th outage day in Forsyth Co Georgia. Only thing I get from the evil empire is that it will be working soon. Can't call for update and not update info. This really bites. Seems like an update or 2 would be in order especially since most folks are working from home. Xfinity is the worst.
Hi there. Oh no! We are sorry to hear about the service issues you've been experiencing. Five days is a long time to wait, we want to help. Have you checked our Status Center here: https://comca.st/356MTpA or checked our My Account app, by chance? Those are the places we should be providing any updates we may have about any updated/estimated times of repair. If you're still having trouble finding answers, please let me know and I can take a look on my end. Thank you!