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Outage, 5th day

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New Poster

Outage, 5th day

Going in to the 5th outage day in Forsyth Co Georgia. Only thing I get from the evil empire is that it will be working soon. Can't call for update and not update info. This really bites. Seems like an update or 2 would be in order especially since most folks are working from home. Xfinity is the worst.

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New Poster

Outage 30028

5 days, 5 <Edited> days, no internet, no tv. What is happening? No updates whatsoever <Edited>.

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Official Employee

Re: Outage 30028

Hi there. Oh no! We are sorry to hear about the service issues you've been experiencing. Five days is a long time to wait, we want to help. Have you checked our Status Center here: https://comca.st/356MTpA or checked our My Account app, by chance? Those are the places we should be providing any updates we may have about any updated/estimated times of repair. If you're still having trouble finding answers, please let me know and I can take a look on my end. Thank you!


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