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Orange cable

New Poster

Orange cable

Its been about two months and nobody has came out to bury the orange cable. My concern is they are building a home next door, and I'm worried they will cut the cable.
Official Employee

Re: Orange cable

Hello @Chito21, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us. We absolutely want to get this line taken care of as soon as possible and definitely do not want it to be cut. I can imagine how much of an eyesore it must be as well. I would be more than happy to assist you with getting someone out to get this line buried.


Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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