Hi @Leeton! Congrats on the new place. You've contacted the BEST team to help get this taken care of! I want to start by gathering your account details so we can reach out to your local line tech's who will come out to bury or raise the drop. To get started, please send a private message with your full name, as it appears on your billing statement and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message.