Hello @FCH, thanks for reaching out to our Digital Care Team through our Forums page. We thank you for your service and appreciate you being a customer with us. We definitely want to get this hazardous line taken care of ASAP. I am truly sorry for the inconvenience of this line and that it is also unsafe. I would love to assist you with scheduling someone out to bury it.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".