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Online says service is unavailable..can I schedule a tech visit to the new address to make it availa

Breezibri
New Poster
‎02-12-2021 08:26 AM

Online says service is unavailable..can I schedule a tech visit to the new address to make it availa

 My new address is not available in the system. Is there a way to add it? I was on chat with a few agents, the one I just got done with set up a technician visit but it is not to the correct address even though I gave it to them. Can a tech guy come to the new address and add it into the system?

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ComcastBillie
Official Employee
‎02-12-2021 08:41 AM

Re: Online says service is unavailable..can I schedule a tech visit to the new address to make it

We truly appreciate your interest in our service and I would be more than happy to assist you with seeing if we are able to help you with getting the correct address added to our system! Please click on my handle "ComcastBillie" and send us a private message with your name and address to get started.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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