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Obtaining xfinity service to a street

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New Poster

Obtaining xfinity service to a street

Hello. I am buying a house on Neaptide Dr Punta Gorda Fl 33983

Comcast / xfinity is not currently on the street for a provider but is on the next street that is .4 miles away. How can we get Comcast / Xfinity to expand to our street.

Thank you
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Diamond Problem Solver

Re: Obtaining xfinity service to a street

You’ll need a site survey. I’ve escalated it up to an Official Employee to help you out.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Obtaining xfinity service to a street

Thank you so much. I really appreciate it. We love Comcast.
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Official Employee

Re: Obtaining xfinity service to a street

Hi @CCski

 

Congratulations on the purchase of your new home! Thanks for using the Xfinity Forums to get help determining if your address is serviceable. @CCAndrew is correct. We'll firsts need to complete a site survey. I can assist you with starting this process, and my team and I will be sure to keep you updated on any updates we get from your local construction team. 

To get started, please send me a private message with your first and last name.

To send a private message, click on "ComcastChe" and then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!