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Not able to look for offers. ( Looks like you'll need some extra help completing your order.)

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Not able to look for offers. ( Looks like you'll need some extra help completing your order.)

I'm not able to look for offers or change plan online. Alway getting the page with this mesage


Looks like you'll need some extra help completing your order.

 

This started happening after I ordered flex device.  How can I get rid off this so that I can change my service on my own without calling  customer service every time