devynWIesendang's profile

New Poster

 • 

1 Message

Thursday, April 30th, 2020 6:00 PM

Closed

Not Being helped by ANYONE in Xfinity

I need to talk to an agent to fix mty account because everytime I log in, and then try to do something (i.e., reset my new router, change my plan, etc.) it always says I don't have my "credentials" or on the app it says youre signed in but we can't access your details at this time. 

 

How am I supposed to get my internet connected. That being said, I have made multiple phone calls to try and get a hold of someone to help me, and over the course of two weeks, have had no help at all. 

 

Considering changing internet providers because this service is awful and unsupportive. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here