No service or ANY help from comcast

[Sehenry10]

I understand we have issues here in Salem, but so far I have had zero help from comcast and they wont call me back. I have a cable line down that a field agent told me he would be back the next day to fix and that was 10 days ago.

How do I get a living person?

[ComcastMartinR]

Hello, @Sehenry10! Thank you for reaching out to us over our Community Forums today. I do apologize you have not received a call back regarding your services, we would be more than happy to help! To get started, please send us a Private Message with your first and last name. 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

Thank you!