Community Forum

No confirmation email

Highlighted
Regular Visitor

No confirmation email

I ordered the prepaid starter kit Friday 11/13 and received no receipt or confirmation email. I read other people have had similar problems and I should post here. Can I please get someone to look into this?
Highlighted
Official Employee

Re: No confirmation email

Hi, kat48. Thank you for posting here in the community for support. That's strange you have not gotten a confirmation email yet. I would be happy to look into this for you. Please send me a PM with your first and last name, we can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Regular Visitor

Re: No confirmation email

Just sent.
Highlighted
Official Employee

Re: No confirmation email

Great! I have just replied. Talk soon.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!