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Newly constructed home, needs Comcast service.

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New Poster

Newly constructed home, needs Comcast service.

I have just purchased a new home in El Granada, CA (Zip 94019).   My neighbors have Xfinity service.  I currently have Xfinity service in Santa Rosa, CA.  My address is not in the Comcast database for establishing new service. 

 

How do I get my house hooked up?

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Expert

Re: Newly constructed home, needs Comcast service.

@DavidWillis 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Newly constructed home, needs Comcast service.

Thanks, Again Expert.  Your surname suits you.

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Official Employee

Re: Newly constructed home, needs Comcast service.

Hi there, DavidWillis. Thanks for posting here in the community, we're glad to have you! We also appreciate your interest in our service at your new home. Congrats on your new purchase! Please send me a PM with your first and last name so we can assist you with opening a serviceability request. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!