Community Forum

Newly Constructed Home

Treycrittenden
New Poster

Newly Constructed Home

I just purchased a newly constructed home in a neighborhood with xfinity service already here. I can pull up my neighbors WiFi and a xfinitywifi but when I search my address, it doesn’t show up. I called and a ticket was put in to check serviceability but I haven’t heard anything from anyone. Also, it took making 4 phone calls To xfiniry before I was able to get someone on the line who understood what I was needing to do. Any help I can get here will be greatly appreciated!

Thanks
ComcastJonathan
Official Employee

Re: Newly Constructed Home

hi @Treycrittenden, can you PM me your serviceability ticket and I'll take a look for you?

 


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