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New telephone pole

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Regular Visitor

New telephone pole

Long story short this is my last resort before we try another company. We have a new telephone pole that needs the Comcast cable run from the old telephone literally just a few houses down.
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Expert

Re: New telephone pole

@Linseywm 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: New telephone pole

Hi there, Linseywm. Thanks for posting here for support! We can see what we can do to help. Please send me a PM with your first and last name. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!