New Poster
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1 Message
New construction
I have talked to a few representatives on the phone during my moving process and told them I am moving to a new construction home on a new street. They have said they don't service the address because it's not in the database. I have requested to get address verification done but I haven't gotten any feedback for a couple of weeks. I also found out xfinity is two houses away so how can I verify a ticket has been created and xfinity is actually working on something? We need reliable internet for work and school so as we near our closing date I am starting to get worried nothing is getting done.
Again
Expert
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31.9K Messages
5 years ago
Well, here's the thing. You don't own the house yet. You can't get anything done until you do. There isn't a name or address associated yet for Comcast to set up service. When you sign the mortgage and you get the keys, you can start setting this all up.
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