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@Tractorpete wrote:
I have talked to a few representatives on the phone during my moving process and told them I am moving to a new construction home on a new street. They have said they don't service the address because it's not in the database. I have requested to get address verification done but I haven't gotten any feedback for a couple of weeks. I also found out xfinity is two houses away so how can I verify a ticket has been created and xfinity is actually working on something? We need reliable internet for work and school so as we near our closing date I am starting to get worried nothing is getting done.
Well, here's the thing. You don't own the house yet. You can't get anything done until you do. There isn't a name or address associated yet for Comcast to set up service. When you sign the mortgage and you get the keys, you can start setting this all up.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
