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New construction needing service

Regular Visitor

New construction needing service

We are in the process of building a new home and have been having difficulty obtaining internet services. From what I can see I need a ticket submitted, but cannot find how to do that on your site or with calling customer service. Help!

Official Employee

Re: New construction needing service

Congratulations on your new home, @almenacres! We appreciate you for choosing Comcast as your potential service provider. I'd be happy to chat with you in a private message to gather the details we need to determine if service is available at this address. 

Please send a private message with your full name and the full address (including city, state, and zip code). To send a message, click on my name, "ComcastChe," then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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