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New User/Account Activation

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New User/Account Activation

I just recently signed up and set an appointment time for someone to come out to my house in the morning to set up my tv and internet. However, I am still waiting for my account to be set up and I have no way of knowing if my appointment is still scheduled or not. Will I still be able to get serviced if my account is not “active” yet?
Official Employee

Re: New User/Account Activation

@taelort29 thanks for taking the time to reach out to us regarding your new services. Congratulations and thanks for choosing us for your service needs. I am terribly sorry for the delay in our response and truly appreciate all of your time and patience. How was the install. Is everything meeting expectations? 

I am an Official Comcast Employee.
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