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New Construction Help

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New Poster

New Construction Help

I recently finished building a new house. Neighbors on all sides of the house have Comcast internet. I have been calling for going on 3 weeks trying to get someone out to do a site survey and install internet service. Everytime I call, I'm told it will be two days. It's been 3 weeks with nothing and I've called at leadt 6 times. Can anyone put me in touch with whoever does the site surveys?

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Expert

Re: New Construction Help

@BoKnows87 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
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New Poster

Re: New Construction Help

I'm having the same difficulty, hopefully we can get this resolved soon.