Agrimsman's profile

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1 Message

Monday, February 8th, 2021 12:00 PM

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New Address Not Recognized

Hello,

The address I'll be moving to at the end of the month is a new build. It has Xfinity box on the side of the house, so I know Xfinity serves the home.. but the address is not found in your database when i look to review new plans. Can someone help me get the address established in the system so we can schedule internet to be setup ASAP after moving in? 

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Official Employee

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3K Messages

4 years ago

Hello, @Agrimsman! Congratulations on your new home! We can put in a ticket to get your address added to the system. Please send me a PM by clicking on my name "ComcastRayana" then clicking send a PM. I will need your first and last name along with your new address to get started. 

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