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New Address Not Recognized

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New Address Not Recognized


The address I'll be moving to at the end of the month is a new build. It has Xfinity box on the side of the house, so I know Xfinity serves the home.. but the address is not found in your database when i look to review new plans. Can someone help me get the address established in the system so we can schedule internet to be setup ASAP after moving in? 

Official Employee

Re: New Address Not Recognized

Hello, @Agrimsman! Congratulations on your new home! We can put in a ticket to get your address added to the system. Please send me a PM by clicking on my name "ComcastRayana" then clicking send a PM. I will need your first and last name along with your new address to get started. 

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