Hello I just joined today and new to xfinity and signed up for an internet provider service. However, I have not received any confirmation email or order number that it actually went through and created. Is there a way to get an order/confirmation number? Thank you.
Hello Numbertue. We appreciate you visiting and posting on our Forums. I can assist with reviewing your address for pending orders. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
Thank you for letting us know that you're experiencing the same issue. I'd be happy to review your account to see how I can help! I've replied to your private message and look forward to chatting with you soon.