Numbertue's profile

New Poster

 • 

1 Message

Monday, October 19th, 2020 11:00 AM

Closed

New Account with no confirmation order number

Hello I just joined today and new to xfinity and signed up for an internet provider service. However, I have not received any confirmation email or order number that it actually went through and created. Is there a way to get an order/confirmation number? Thank you. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

1 Message

5 years ago

same issue. just renewed my contract but didnt get an order confirmation stating speed, price etc.

Official Employee

 • 

7K Messages

5 years ago

Hello Numbertue. We appreciate you visiting and posting on our Forums. I can assist with reviewing your address for pending orders. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

Official Employee

 • 

6.9K Messages

5 years ago

Hi @mjm206

Thank you for letting us know that you're experiencing the same issue. I'd be happy to review your account to see how I can help! I've replied to your private message and look forward to chatting with you soon.  

forum icon

New to the Community?

Start Here