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New Account - Servicability Request Not Answered

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New Account - Servicability Request Not Answered

I have a ticket # for a servicability request in Naples Florida that I opened several weeks ago but with no answer yet.  The house is newly built in a community serviced by Comcast.  I emailed the Certificate of Occupancy to a comcast representative last week but can not get a repsonse.  Please advise who can help with this issue?

Official Employee

Re: New Account - Servicability Request Not Answered

Hi there, pseminara, 


Can you send me that ticket number in a PM? 

Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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