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Need to remove TV from my internet plan

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Need to remove TV from my internet plan

My Xfinity bill has recently increased with no corresponding upgrade to services. The bill was high as it is. I have had TV plus Cable. We hardly use the cable in my family and we do not need the 200 Mbps internet either. I am looking to change my plan so as to get something that is more suited for my family. I have had no luck doing this so far since the plan options in my account do not show me the deal that I am comfortable with. I can no longer afford such high charges and need to change the plan immediately. 

Official Employee

Re: Need to remove TV from my internet plan

Hi, Charm2. Good afternoon! I hope you are well. Thank you so much for your detailed post, that's awesome. I want to help you find a plan that better suits your family. We are here to help! 


To get started, please send me a PM with your first and last name, so we can continue from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

I am an Official Comcast Employee.
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