First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;
It's a PDF.
Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".
If nothing is listed then it's likely to have been discontinued in your local market area.
Yep. Agreed. Thanks .@Again !
You are both correct. I updated my orignal post yesterday with my current issue. I only created a new thread because I am not getting any response from direct messages. This thread can be closed. Thanks,
No worries ! Thread now being closed.