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Need questions answered and to reduce billing.

New Poster

Need questions answered and to reduce billing.

We still work from home and good internet is a must.  Presently we have up to 200 mbps.  This works for us.  Phone, internet, and cable are bundled at the moment.  What does not work for us is the cost. It MUST be reduced.  As for the TV, we have no premium services, (Nor do we want them).  We only watch about 10 channels and never the sports package. (which is always tacked-on to my bill).  Your website has a build-your-own ideal package feature, but it's useless as it just offers the bundle I already have. Our bill is over 230.00 monthly we're checking into other options with phone and streaming TV that may save us money.  What can you offer?  (We do not want auto-pay either)

Official Employee

Re: Need questions answered and to reduce billing.

Well hello, wilcox1404. We certainly value your business, and want to make sure you are in a plan that fits your needs. I can assist with an account review to see if there are any offers available that may better suit you. Please reach out to me via private message and include your full name and service address, so I can assist you. To send me a private message: click my username (ComcastJoeTru) to view my profile, then click the link that says "Send a message" and there you can compose a private message. 

I am an Official Comcast Employee.
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