Need help getting new service

I am trying to get Xfinity Internet service at the Church where I attend and when I do a search for the address of the church building, I get a message that the address ia not recognized. I know there is Xfinity service that passes right by the church building. In fact, there is an Xfinity Wifi Hotspot on the pole across the street from the church parking lot. If you use the xfinity Hotspot app, you can see the wifi hotspot's location. It looks like it is right in the parking lot. I have Xfinity service my self and I have used the hotspot during services at the church building. My Mom lives less than a half mile down the same road and she had Xfinity service at her house. Can someone help me resolve this?

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5 years ago

@dalearobinson wrote:

I am trying to get Xfinity Internet service at the Church where I attend and when I do a search for the address of the church building, I get a message that the address ia not recognized. I know there is Xfinity service that passes right by the church building. In fact, there is an Xfinity Wifi Hotspot on the pole across the street from the church parking lot. If you use the xfinity Hotspot app, you can see the wifi hotspot's location. It looks like it is right in the parking lot. I have Xfinity service my self and I have used the hotspot during services at the church building. My Mom lives less than a half mile down the same road and she had Xfinity service at her house. Can someone help me resolve this?

You'll want to get in touch with Comcast Business.

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