Hi Keno38. Thank you for creating a post on our Forum. I can help review your account and options to get a 4K DVR box upgrade. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
Hi there. I have recently upgraded all my TVs to 4K. I received new Flex boxes for bedrooms but I need an XG1v4 to replace my DVR for my main living room TV. My local Xfinity store claims to not have any, so I'm hoping you can help. Thanks.
Glad you were able to acquire the new DVR however for us really old one's (83 & 80) it wasn't an option due to Covid and total isolation for both wife and I. Been over a year now but we're gamers(Ghost Recon Breakpoint, Guildwars 2, Starwars Squadron etc) so doing well. Be sure to setup in Xfinity options to enable 4k. We love it and best luck to you..