Thank you for using the Xfinity Forum to get help renewing your package. That's a great rate. I can help by reviewing your account to see if we have the same package and monthly price available. Sometimes, our promotions expire and may no longer be available. If that is the case, we can discuss similar packages with a comparable monthly rate. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.