DaveT1234's profile

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1 Message

Sunday, March 29th, 2020 7:00 AM

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My plan

How can I see the details of what plan I’m on, on the xfinity website. When I click on “manage plan” it just shows me offers to buy xFi pods. I want to see the details of what I am being billed for

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New Poster

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1 Message

5 years ago

How can I see details of my plan

 

Visitor

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5 Messages

4 years ago

I also want to see the details of my plan, but can't find anywhere to see this. And, there were no replies to the previous questions. Why is this so hard? It should be listed on my invoice. My streaming is SO slow. I can check the speed--but I want to know what speed I am paying for. I also want to see what channels I am supposed to get. I can't find this info anywhere. I should be able to find what I am paying for without going through a million hoops!

Administrator

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4.4K Messages

Hello, @nytwhatevr! Thanks for reaching out to us on the Forums. If you log into the MyAccount website at Xfinity.com this should allow you to see your speeds and the tier of channels you are subscribed to. Please let us know if you still need any further assistance.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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