I'll be moving soon, but when I go to the web page to schedule the transfer of my service, all I see is the '3 dots' continuously blinking. I've tried different browsers with the same failed results (I'm accepting all cookies, ad blocking is disabled). I have the same problem when I try to get the free Flex/Peacock service. Maybe because I'm in an apartment?
Is there a number I can call where I won't have to wait on hold for 3 hours?
Thanks for using the Xfinity Forums to make us aware of the issue you're running into when trying to set up your transfer. No need to call in. I can help! Please send me a private message with your first and last name and the numbers associated with your current service address. To send me a private message, click on "ComcastChe" and then click send a message.