Community Forum

Moved

Highlighted
Regular Visitor

Moved

I moved from illinois to florida.  Had to cancel my service and start up a new one.  Brought back my devices, but as I search through my account, I still have the old account and cannot find new one and I want to make sure I do not get billed for two accounts when I only have my new one in Florida.  What is a remedy?

Highlighted
Official Employee

Re: Moved

Hi there, @srubin33

 

Congrats on the move! I hope it was for good reason and I hope it went smoothly for you. I know just moving down the street can be stressful, let alone states like that! Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!