Hello @CW76, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you letting us know about this low hanging line, we definitely want to get it raised before further issues occur. I would be more than happy to assist you with getting someone out to raise the line as well as, assist you with any other service issues or concerns.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".