Community Forum

Low cable line

Highlighted
Regular Visitor

Low cable line

The cable line running to my house is low enough to grab while standing. Called the power company and they said it's the cable companies responsibility.
Highlighted
Official Employee

Re: Low cable line

Hello smcmahon1321. Thank you for visiting and posting on our Forum. I can assist with submitting a ticket to our local Drop Line maintenance team, who can come out and raise the cable line to a safe distance. Please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!