Line hanging from pole

[Mgaugler]

I recently purchased a home, and the cable line comes from across the street and is tied to the lamp post. If loosened, it falls to the street. Can you send someone to secure or remove the cable?

[ComcastMorgan]

Hi, Mgaugler. thanks for posting here in the Xfinity Forums. Congrats on your new home purchase, how exciting! 🙂

Please send me a PM with your first and last name so I can assist you with getting a tech scheduled to come out to make adjustments on the line. 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

Thanks!